EMCC Global Provider Summit

24-25th November 2020


EMCC Global Provider Summit

24-25th November 2020


Jennifer Britton

Jennifer Britton: Coaching virtual and remote teams - needs, practices, and tools

Session on 24 November 2020 19:30 UTC - View on timetable


2020 has created a tsunami of professionals moving to the remote and virtual space and has highlighted the need for coaching conversations to bring teams and groups together within that space. Join Effective Virtual Conversations author Jennifer Britton for this interactive session to explore some of the current needs and challenges being faced by virtual, remote and geographically distributed teams. We will also identify tools and practices for supporting teams to thrive in this current virtual context.

Learning outcomes

To explore the needs and challenges of remote teams in the current context of the pandemic and to identify tools and practices for supporting remote teams to thrive.


Jennifer Britton, MES, CHRP, CPT, PCC, is the author of five publications including Effective Group Coaching (2010), From One to Many: Best Practices for Team and Group Coaching (2013), and Effective Virtual Conversations (2017). Known for her thought leadership in the area of group and team coaching, Jennifer also has been a pioneer in the virtual and remote space. Since the early 1990s she’s led teams remotely and delivered programming virtually, first in the international humanitarian sector, later through her company, Potentials Realized, an award-winning coaching skills training company.

Since 2004, the bulk of her focus has been on virtual programming, including ICF CCE approved programs, on-demand sessions, and train-the-trainer programming in the area of coaching skills, and virtual facilitation.

Most days you’ll find Jenn leading a myriad of virtual programs – from remote team development, to virtual retreats for business owners and teams, to group coaching programs.

Jennifer Britton is the author of five books including her first – Effective Group Coaching (Wiley, 2010), her middle – Effective Virtual Conversations (2017), and her latest – PlanDoTrack Workbook and Planner for Virtual and Remote Professionals (2019).

A popular speaker, Jennifer is also the co-host of the Remote Pathways podcast (link to which explores the many different pathways to remote work, business and leadership. She also hosts the Remote and Virtual Visionaries Facebook Group.