Session on 24 November 2020 19:30 UTC - View on timetable
What does it look like when people are genuinely “connecting” with each other in their conversations? How do you know when you have that connection with someone? According to communication science, these rather intuitive interactions are not accidental. There are patterns, signs, and science behind those moments. This session will introduce a simple heuristic of interaction, Dialogic Orientation Quadrant, that you can use as a tool to learn how to have better conversations.
You will be able to use a simple listening map to organize narratives for your next responses.
Haesun Moon is a communication scientist and educator. She studies how people make meaning together at home and at work. Her academic and professional research in coaching dialogues and pedagogy from the University of Toronto introduced a simple coaching model, Dialogic Orientation Quadrant, that has transformed the way people coach and learn coaching worldwide. Haesun teaches Brief Coaching at the University of Toronto and serves as Executive Director at the Canadian Centre for Brief Coaching.