EMCC Global Provider Summit

24-25th November 2020


EMCC Global Provider Summit

24-25th November 2020


Dalia Zaghou & Hilary Haynes

Dalia Zaghou & Hilary Haynes: Taking coaching global – challenges and opportunities in creating a global coaching culture

Session on 25 November 2020 07:30 UTC - View on timetable


EMCC Global was delighted for Grant Thornton International to start this year’s EMCC Global GPS – Global Provider Summit – with a keynote from Lucy Daykin, Global Head of the Exceptional Coach Programme, with colleagues Francesca Lagerberg, Kim Schmidt, Kamal Shah, and Olivia Gadd.

This session – one of three follow-on sessions following on from the keynote – takes the threads of the presentation and explores to a different depth, inviting and sharing individual perspectives on the challenge of taking coaching global. It is not necessary to have attended the keynote in order to contribute and engage in this session.

People, countries and organisations across the world share similarities but also show varied differences, political, economic and cultural – to name but a few. And differences within each apparently similar group also present different needs, challenges and solutions.

Join your hosts in an interative conversation, as they seek to continue the conversation to take in perspectives from around the globe.

Learning outcomes

Exploration and contribution to a global study.


Dalia Zaghou is Head of People and Culture based in UAE. She is a senior HR expert with 23+ years of international experience in regional and corporate roles across the HR spectrum with an emphasis on Talent Management, Leadership, Organization development, Change, Culture Transformation and Learning. She is a certified executive and team coach with extensive experience working across diverse businesses like FMCG, Retail, Consulting, Telecommunications, Oil and Gas, & Semi Government. She is Team leader of multi-disciplinary, multi-cultural and virtual teams and members of regional/global leadership and executive teams, building trusted relationships easily across total organization & geographies (MEA, US, India & Asia).

Hilary Haynes is Global Head of Leadership Development, in Sydney, Australia. For the past few years she has been immersed in capability building; talent, D&I, Leadership development and technical and professional skills training, supporting strategic workshops. She has a long history in L&D, OD and HR and have worked in Insurance, banking and Professional Services environments in Australia and internationally. Her undergraduate degree is in law and English and her post-grad studies in Human Resource Development.